Previous incidents

Between 2PM-7PM EST on Friday, January 19, 2024 and 10:45AM-8:30PM EST on Monday, January 22, 2024, Twyll users may have experienced slower response times due to a small degradation in performance. The issue was resolved on Tuesday, January 23, 2024, at 1:35PM EST. We identified that a new feature caused this problem, so we deactivated it. We're now working to fix the feature and ensure it won't affect Twyll's performance in the future. We apologize for the interruption and are enhancing our ...

At approximately 11:56AM EST on Thursday, January 11, 2024, we experienced an interruption to Twyll that prevented end-users from accessing the site. Twyll access was restored at 12PM EST. We determined that a recent deployment caused the interruption and quickly performed a temporary rollback of that deployment. After further investigation, we identified the root cause and deployed a long-term fix at 6:16PM EST on the same day. Ensuring uninterrupted access to Twyll is very important to us. ...